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DBS Bank launches instant mobile rewards redemption app
South-East Asias largest lender DBS Bank has launched the DBS Rewards mobile app, enabling cardholders to instantly redeem rewards through their mobile phones. According to the lender, the new DBS Rewards mobile app will form an integral part of DBS suite of mobile offerings and further enhance the comprehensive card experience for customers. In addition to instant rewards redemption at participating DBS merchants, cardholders can browse, save chosen rewards and redeem the points via their mobile phones. Customers can also track their rewards usage and use the built-in augmented reality feature to search for nearby participating DBS merchants for instant redemption.
DBS completes NFC pilot for mobile banking
DBS has completed a NFC pilot for its mobile banking platform, head of consumer and internet banking at DBS, Sandeep Lal, told RBI. DBS plans to launch a Near Field Communications (NFC) platform for its mobile banking application with the aim to allow customers to make payments with their mobile phones. Lal added that DBS has once again invested in the area of mobile banking. DBS has the highest adoption rate for m-banking in Singapore and so far, our strategy has paid off, said Lal.
DBS targets Indian expansion
Singapore-based lenderDBS has applied to the Reserve Bank of India (RBI) to increase its number of branches in India from 12 to 16 by the end of 2011. DBS is alreadythe largest Singaporean bank in the Indian market and DBS's subsidiary in India has been the third largest revenue contributor to DBS Group, after Singapore and Hong Kong for the past few years.
DBS partners with Singapore Post to provide banking services at 140 outlets
Southeast Asias largest bank by assets, DBS, has partnered with Singapore Post (SingPost) to offer basic banking services at all SingPosts outlets from 3 January 2012. This is a first-of-its-kind tie-up in Singapore between a postal service provider and a bank. DBS Group operates two brands in Singapore - DBS and POSB - and together has approximately 80 branches across Singapore. This partnership between DBS and SingPost is expected to almost double that branch network, as DBS and POSB customers will be able to conduct banking transactions at 140 outlets.
DBS, The Sandbox partner to build sustainable metaverse space
Singapore-based financial services group DBS has collaborated with The Sandbox, a subsidiary of Animoca Brands, to venture into the metaverse…
DBS aims to certify 100% of its manned branches in Singapore Green Mark Platinum by end-2024
DBS highlights green credentials with first in Singapore market branch pledge
DBS Bank unveils learning centre to nurture talent for Singapore's finance industry
DBS Bank has launched its new learning, centre called DBS Academy, to train talent for Singapore's finance industry.
DBS Bank closes acquisition of ANZ's business in five Asian markets
Singapore-based DBS Bank has completed the previously announced acquisition of ANZ’s wealth management and retail banking business in five Asian…
Singapore’s DBS Bank leverages AI to boost intelligent banking capabilities
DBS Bank is leveraging artificial intelligence (AI) and information analytics in a bid to bolster its intelligent banking capabilities across…
New ‘One DBS’ brand campaign revealed
DBS Bank India campaign showcases the bank’s digital leadership, enhanced product offerings, expanded distribution network and sustainability goals
DBS Bank names new transaction banking head
Singapore's DBS Bank has named John Laurens as new head of global transaction services (GTS), replacing Tom McCabe, who will be relocating back to the US to head up the DBS franchise there.
DBS Bank plans to rationalise branch network in India following LVB acquisition
DBS Bank is reportedly planning to cut down its branch network in India over the next two to three years…
DBS mulling to raise stake in Shenzhen Rural Commercial Bank
Singaporean financial services firm DBS Group is looking to increase its stake in Chinese lender Shenzhen Rural Commercial Bank (SZRCB), reported Bloomberg,…
Mastering the AI advantage: how DBS transformed into a digital leader
DBS recorded a record third quarter and 9M performance amidst the most challenging of circumstances reports Douglas Blakey
DBS should focus on digitalisation to capitalise on its acquisition of Citibank’s Taiwan operations
DBS’s move to acquire Citibank’s consumer banking operations in Taiwan (Province of China) will prove highly beneficial for the bank, as long as it can tap into the digital needs of Taiwanese consumers writes Phoebe Hodgson
DBS Innovation pays off with 9 RBI Asia Trailblazer awards
DBS Innovation increasingly results in Singapore’s largest lender being recognised as a world class leader in digital transformation. And so…
DBS Bank sets up wholly owned subsidiary in India
DBS Group Holdings (DBSH), a Singapore-based banking group, has opened a new wholly-owned subsidiary in Hyderabad, India.
DBS Bank implements NICE Interaction Analytics Solution
Southeast Asias largest bank by assets, DBS Bank, has implemented analytics-based Quality Optimisation solution by technology vendor NICE Systems with the aim of enabling DBS to increase contact centre efficiency and improve customer satisfaction by reducing average call handle time and call volume. NICE analytics-based Quality Optimisation solution is specifically targeted at enhancing operational efficiency by providing comprehensive analyses of customer interactions and highlighting areas for improvement. The NICE analytics technology is targeted at enabling DBS to identify the type of calls that require longer handling time and once these calls are flagged, the solution can pinpoint the key phrases that are repeated across these calls.
Westpac, DBS sign ATM sharing agreement
Singapores DBS Bank and Australian lender Westpac have entered into an agreement to facilitate mutual sharing of their ATM networks in their respective home markets.
DBS flagship store customer experience centric
DBS Bank's flagship branch in Singapore opened its doors to the public on 17 October with self-service and tablet technology at the heart of the banks drive to transform the customer experience and improve customer service